Working together to create a CRM that really works.
We use a step by step approach. While we can build CRM-systems to your specifications, we prefer to work with you and your sales, marketing and service people to identify CRM enabling potential and to co-develop an integrated solution that really helps you improve commercial efficiency and customer impact.
Analysing the way you work today and defining how CRM can help you to improve.
Designing user interfaces, workflows and connectors.
Setting-up the SalesForce framework, custom development, programming and testing.
Uploading data. Training of key users. Setting-up 24/7 support. Go-live.
Continuously improving and tweaking CRM to meet your evolving needs.
Experience at your service
- Over 10 years of experience in commercial organisation and strategy consulting
- Over 10 years experience with ERP/CRM integration, in particular linking SAP with CRM platforms (SalesForceTM, Microsoft DynamicsTM, SAP CRMTM, Oracle CRMTM and SiebelTM)
- Over 200 successful specification and implementation projects in different industries. From fashion to industry. From services to retail
- Over 90 employees including commercial process consultants, data scientists and specialists in pricing policy